Website Backup Services You Can Actually Restore
A backup that cannot be restored is not a backup — it is a false sense of safety. We take backups of your files and database, keep them off the server, and verify that they can be brought back.
Automated, encrypted, and tested — so a bad update, a hack or a mistake is a short recovery, not a lost website.
Already lost data or been hacked? Request Emergency Support.
1,000+ represents websites served cumulatively, not current actively backed-up sites. 2 hours means initial response on business days, not a fix time or 24/7 service.
What Website Backup Services Include
Backup is a chain, and it is only as strong as its weakest link. Each part below matters — a gap in any one of them is where data gets lost.
Files and database together
Site files and the database are captured as a matched set, so a restore produces a working site rather than a broken half.
Off-site storage
Backups live in separate storage, not on the same server as the site. If the server is lost, the backups are not.
Encryption
Backups are encrypted at rest and transferred over secure connections, with access limited to those who need it.
Job monitoring
We watch that the backup jobs actually ran. A job that silently stops is caught and flagged, not discovered the day you need it.
Retention policy
A defined schedule and retention window tell you exactly how far back you can recover, agreed in advance.
Tested restores
The restore path is exercised and verified, so recovery is a proven procedure — not a hope during an emergency.
Why "We Take Backups" Is Not Enough
Most sites have some form of backup. The failures happen in the gaps — and the gaps only show up on the worst possible day.
The job stops running quietly
The plugin is disabled, the disk fills up, the schedule breaks — and the last backup is weeks old before anyone notices.
The backup lives on the same server
When the server is compromised, encrypted or deleted, the backup goes with it. Off-site storage is what breaks that link.
No one ever tested a restore
An untested backup may be incomplete, corrupted or unreadable. You only find out during the recovery you needed it for.
Files were saved, the database was not
Restoring older files onto a newer database — or the reverse — produces a site that loads but does not work.
Our backup service is built to close these four gaps specifically. That is the difference between having backups and being able to recover.
From "A Backup Exists" to "You Can Recover"
Here is the difference between a backup checkbox and a recovery guarantee.
| Question | A backup checkbox | Our backup service |
|---|---|---|
| Did the job run? | Assumed | Monitored and logged |
| Where is it stored? | Often on the same server | Off-site, separate storage |
| Can it be restored? | Unknown until needed | Tested and verified |
| Files and database together? | Sometimes one, sometimes the other | Captured as a matched set |
| How far back can you go? | Unclear | Defined retention window |
| Who knows what to do in a failure? | No one, until it happens | A documented restore procedure |
This is why we treat backup as a recovery capability, not a storage feature.
How Backup Fits Into Your Website Care
Backups protect the work; monitoring tells you when something is wrong; security reduces the chance of a breach. Backup works best as part of a connected plan.
Before a change
A fresh recovery point is taken before updates or edits, so any change can be rolled back quickly.
During an incident
If a site is hacked or corrupted, a clean backup is the fastest route back to a working site.
As ongoing insurance
Even with no known risk, a tested backup is the cheapest protection against the unknown.
Related: Website Monitoring Services · Website Security Services · Website Recovery
Website Backup Services FAQ
How often are my website backups taken?
Backup frequency is set to match how often your site changes — commonly daily for active sites. The schedule is agreed up front and confirmed in writing, not left to a default.
Where are the backups stored?
Backups are kept off the web server, in separate storage. A backup stored on the same server is lost with the server, so off-site storage is part of the service, not an add-on.
Can you actually restore my site from a backup?
Yes — and that is the point. A backup that has never been restored is an assumption, not a safeguard. We test the restore path so the recovery is proven before you need it.
What happens if a backup job fails?
Failed jobs are caught by monitoring and flagged. A backup that stops running quietly is almost worse than no backup, because it creates false confidence. We watch the jobs, not just the schedule.
Do you back up both files and the database?
Both. Website files and the database are backed up together, because restoring one without the other rarely produces a working site.
How long do you keep backups?
Retention is defined in your plan and stated up front, so you know how far back you can recover. Longer retention and additional recovery points can be scoped if you need them.
Are the backups encrypted?
Backups are encrypted in storage and transferred over secure connections. Access is limited to the people who need it, using least-privilege access to your services.
Is backup part of a maintenance plan?
Backup checks and recovery verification are part of ongoing maintenance plans. Full managed backup with defined retention and restore testing can also be scoped as its own service.
Protect Your Site From Every Angle
Know That Your Site Can Be Recovered
Send the site URL and your main concerns. We will review your current backup setup and what it would take to recover.
Need urgent help? Request Emergency Support.