Hacked Website Repair & Malware Removal
A hacked website needs more than a scan that clears the symptom. It needs the backdoor found, the malicious code removed, the tampered files restored — and the way in closed for good.
We clean the site properly, help you get it off search and email blacklists, and harden it so the same route does not work twice.
Not sure if it is hacked? Request an Assessment.
1,000+ represents websites served cumulatively. 2 hours means initial response on business days, not a fix time or 24/7 service.
Signs Your Website Has Been Hacked
Some infections are loud. Others leave almost no trace except a slow trickle of lost trust. These are the signals worth acting on.
Redirects and pop-ups
Visitors are sent to a different site, or see ads and pop-ups you never added.
Search and browser warnings
A "this site may be hacked" or "not secure" warning appears in search results or the browser.
Content you did not publish
Unfamiliar pages, links, users or admin accounts appear on the site.
Spam in search results
Unexpected pages or phrases show up when your domain is searched.
Email problems
Your site's emails start landing in spam, or your domain is flagged by mail providers.
Performance and errors
The site slows down, throws errors or hits resources harder than usual — sometimes with no visible cause.
Sometimes the only sign is a signal in monitoring rather than anything a visitor would notice. That is exactly when a site stays compromised the longest.
What Malware Removal Includes
Cleanup is a process with a beginning and an end, not a button.
Locate the backdoor
We find how the attacker got in, not only what they left behind — otherwise the site is compromised again within days.
Remove malicious code
Injected scripts, unwanted redirects, hidden files and injected links are identified and removed.
Restore tampered files
Files that were altered are restored from a clean backup or a known-good version, so nothing malicious remains.
Clean spam and injected pages
Search-spam pages and injected content that were added to your site are cleared out.
Blacklist removal support
We prepare and guide the review request for search and email blacklists once the site is genuinely clean.
Harden the entry point
The route that was used is closed, along with the most likely alternatives, to reduce the chance of a repeat.
Our Cleanup Process
Contain first, clean second, harden third. The order is deliberate.
1. Isolate
We contain the site to stop the infection spreading or attacking visitors.
2. Scan
A full review of files, database and users locates the malicious code and the entry point.
3. Clean
Malicious code and files are removed, and tampered files restored from a clean source.
4. Verify
We re-scan and test the site to confirm the infection is gone, not just hidden.
5. De-blacklist
We guide the search and email blacklist removal process once the site passes review.
6. Protect
We harden the entry point and recommend the ongoing care that prevents a repeat.
Related: Emergency Website Support · Website Backup Services · How our service works
Why a Scan Plugin Is Not a Cleanup
A scanner tells you something is wrong. Removing the cause takes judgment.
A scan-and-delete approach
- Removes files it recognises, misses what it does not
- Often leaves the backdoor in place
- Rarely explains how the site was breached
- Gives the impression of a fix without one
Our cleanup
- Traces the entry point, then removes the cause
- Cleans files, database and injected content together
- Verifies the result against a clean baseline
- Closes the route so the same attack does not return
Scope, Response and Cost
We keep the emergency and the cleanup separate, so you are never facing an open-ended bill.
Initial response
Assessment, isolation and stop-loss, handled within your plan and capped at a 2-hour standard credit.
Full cleanup
Removal, restoration and hardening, scoped and quoted before the work starts.
Aftercare
Monitoring and security maintenance to catch reinfection early and keep the site hardened.
We do not publish a single cleanup price, because infection depth varies widely. Send the site and we will assess it honestly before quoting.
Hacked Website & Malware Removal FAQ
How do I know if my website has been hacked?
Common signs are unexpected redirects or pop-ups, pages you did not publish, admin users you did not create, a browser or search-engine "unsafe" warning, spam appearing in search results, or your emails landing in spam folders. Sometimes there is no visible sign at all.
How long does malware removal take?
Cleaning a site is not a single action. It starts with containment, then a full scan and cleanup, then hardening. A straightforward infection can be cleaned in a day or two; a deeply compromised site takes longer. We give a realistic estimate once we see the site.
Can I just use a security plugin to clean it?
A plugin can help, but it does not think. It often removes the visible symptom while leaving the backdoor that lets the attacker return. Cleaning a hack properly means finding how they got in, not only what they left behind.
Will my site be removed from Google's "unsafe" list?
Once the site is clean, we guide the review request through Google Search Console, including the checks they ask for. We cannot guarantee the timing of their decision, but we make sure the site is genuinely clean before it is submitted.
Will I lose data when the site is cleaned?
Cleaning targets malicious code and files, not your content. Where files are tampered with, we restore them from a clean backup or a known-good version. A tested backup is the safest route, which is why we check one before starting.
How much does malware removal cost?
The initial response — assessment, isolation and stop-loss — is handled within your plan and capped at a 2-hour standard credit. The full cleanup and recovery is a separate scope, quoted before we proceed, so there are no surprises.
How can I stop it happening again?
The cleanup includes hardening the entry points that were used. Ongoing updates, security maintenance and monitoring are what keep the site from drifting back into a risky state — cleanup without follow-through often ends in a repeat.
Do you clean sites you did not build?
Yes. We work with what is there, using the access you can provide, and tell you clearly what we can reach and what we cannot.
My site was flagged by a browser or search engine. Is that the same as being hacked?
Not always, but treat it as urgent either way. A warning means an automated system has flagged the site as unsafe, usually because malicious code, a phishing page or a redirect was detected — though an expired certificate or a broken redirect chain can also trigger one. The order that works is contain, clean, verify, then request a review.
Do you get the warning removed for me?
We clean the site and prepare the review request, and we describe what was found and fixed so the request is specific. We do not control the reviewing system, so we cannot promise when a warning clears — anyone who quotes a fixed number of days is guessing.
Getting Off a Search or Browser Warning
Cleaning the site and clearing the warning are two separate steps, and doing them in the wrong order is why many sites get flagged twice.
The order that works: contain first, then find how the site was entered, then clean, then verify, and only then request the review. Submitting a review request while the problem is still live is the single most common reason a site is flagged again — and a second flag is judged more harshly than the first.
1. Contain
Stop the damage before anything else: block the entry point, rotate credentials, close the exposed route. A copy is taken first, for evidence.
2. Find the entry point
The injected code is the symptom. The outdated component, leaked credential or unprotected upload path is the problem — and it has to be identified, not just deleted.
3. Clean and verify
Remove injected code, backdoors, rogue admin accounts and redirects, including in database entries and files visitors never see. Then confirm the site is clean with an independent check.
One thing worth separating, because it is frequently confused — sometimes deliberately: a website warning means your site has been flagged as unsafe. Email being filtered is a different problem, fixed by sending reputation and authentication work, not by cleaning the site. Paying for the wrong one just delays the fix.
The full explanation, including what a warning does and does not tell you, is in recovering from a search or browser warning.
Get a Hacked Site Cleaned and Back Online
Send the site URL and what you are seeing. We will confirm the situation and start on the emergency path.
Not sure? Request an Assessment.