Add Client Website Capacity Without Adding Headcount
You can win the build and still be stuck with the maintenance. Client sites need updates, backups, monitoring and someone to call when something breaks — and hiring a maintenance team for that is slow and expensive.
We deliver that work behind your brand, so your clients see you and only you. You keep the relationship, the margin and the credit.
1,000+ represents websites served cumulatively, not current actively maintained sites. 2 hours means initial response on business days, not a fix time or 24/7 service.
Two Ways to Work With Us
Most agencies start with white-label delivery and move into the partner program once the volume is steady. You can use either on its own.
White-Label Website Maintenance
We do the technical work and you present it under your own brand. Reports carry your logo, your clients never see us, and the relationship stays yours. Best when you want to add a maintenance line without hiring.
See White-Label Maintenance →Agency Partner Program
The working relationship around the delivery: a named contact, priority scheduling, terms that reflect your volume, and a predictable way to onboard each new client site. Best when maintenance is becoming a standing part of your service.
See the Partner Program →However you bill for it — reselling on wholesale terms, a referral, or reserved capacity — delivery still runs under your brand, so your clients only ever see you. See the partnership models →
Why Agencies Bring Us In
The reasons are practical rather than philosophical: maintenance is repetitive, it does not scale with headcount, and it is not what your team is best at.
Scale without hiring
Take on more client sites without recruiting, training and retaining a maintenance team.
Capacity that flexes
When a batch of sites needs attention at once, the work moves without you turning clients away.
Your brand stays in front
Delivered under your name, with your process, so your client sees a consistent service.
Recurring revenue
Maintenance turns one-off builds into a monthly service you can price and keep.
Coverage for other platforms
We maintain the platforms your team does not keep in-house, so you are not forced to say no.
A clear escalation path
When an issue is beyond a routine change, there is a defined route rather than a shrug.
What We Do Not Do
White-label only works if the boundaries hold. These are the rules we operate under, and they are part of the agreement.
We do not
- Contact your clients directly
- Market our services to them
- Publish your client list or name you as a customer
- Put our branding on reports sent under your name
- Take a client who asks to engage us directly — we refer them back to you
We do
- Work under an NDA agreed before onboarding
- Use only the access needed for the sites in scope
- Send reports and updates to you, in your format
- Treat your clients' data as yours to hold
- Hand back or rotate access when the work ends
Who We Work With
If you build or manage websites for others and would rather not run the maintenance yourself, this is likely a fit.
Digital agencies
Teams that build and manage client sites and want maintenance handled reliably, without a second team on payroll.
Freelancers and consultants
Independent developers and consultants who need backup capacity they can rely on when a client site needs work.
Marketing teams
Marketers handling client campaigns who need the site itself kept stable, fast and secure behind the scenes.
Web hosts and platforms
Providers who want to offer maintenance as an add-on without building the service in-house.
Design studios
Studios that deliver design-lead projects and would rather hand over the ongoing technical care.
IT and support firms
General IT providers who need website maintenance covered by a specialist rather than absorbed internally.
How the Relationship Starts
Four steps, with the boundaries agreed before any client site is touched.
1. Intro and NDA
We discuss your client base and how you want the work delivered, under NDA.
2. Agree the model
White-label delivery, the partner program, or both — in writing, with scope and terms.
3. Onboard the sites
Sites are brought on with least-privilege access and a documented maintenance baseline.
4. Deliver under your brand
Work runs and reports come to you, to send on as your own.
For Agencies FAQ
Do you work with agencies?
Yes. Adding maintenance capacity for client sites is a core part of what we do. Agencies bring us in to handle recurring maintenance, security work and one-off projects either under their own brand (white-label) or as a named partner in the delivery chain.
Will you contact my clients directly?
No. In a white-label arrangement we do not contact your clients, do not market to them, and do not publish your client list. Your client relationship stays yours. If a client asks to engage us directly, we refer them back to you.
What is the difference between white-label support and a partner program?
White-label is the delivery model: we do the work, you present it under your brand. The partner program is the working relationship around it — a named contact, agreed terms that reflect your volume, priority scheduling and a predictable way to bring new client sites on board. See <a href="/white-label-website-maintenance/">White-Label Website Maintenance</a> and <a href="/agency-partner-program/">Agency Partner Program</a>.
Do you need access to my clients’ hosting and sites?
We need access to perform the work, and only the minimum required. Access is agreed in writing, tied to the specific sites in scope, and handed back or rotated when the work ends or the relationship closes.
How is agency work priced?
Per client site, per month, with terms that reflect how many sites you bring. There is no single flat fee across every site, because a brochure site and a complex store are not the same work. Terms are confirmed in writing before anything starts.
Can you handle platforms we do not keep in-house?
That is often the reason agencies come to us. We maintain WordPress, WooCommerce, Shopify, Magento, Drupal and Joomla, plus custom stacks. When a client site runs on a platform your team does not specialise in, we cover that gap.
How quickly can you take on new client sites?
It depends on the platform, the state of the site and how much of the maintenance history is documented. Straightforward sites can be onboarded quickly after the initial access and scope are agreed; more complex sites start with an assessment.
Discuss Agency Support
Tell us how many client sites you manage and which platforms they run on. We will propose the model that fits and confirm terms in writing.