Move Your Store to a New Platform Without Losing a Single Order
A store migration is not a website copy. Orders, customers, product variants, reviews and search rankings all have to survive the move — and none of them are in the theme files. We migrate the whole store, then verify it.
We handle moves between WooCommerce, Magento and Shopify, with a mapped redirect plan so existing links and rankings carry over.
Store broken after a move? Request Emergency Support.
What an Ecommerce Migration Service Covers
In one line: we move your catalog, customers and order history from one platform to another, rebuild the parts that make the store functional, verify it works end to end, and switch over with the smallest practical interruption.
That covers moving between self-hosted and hosted platforms, upgrading within a platform, and changing a store's domain. It is a different job from a normal site move, because the data has relationships — an order points to a customer, a customer points to an address, a product points to variants.
We do not sell hosting or platform subscriptions. We migrate your store and hand it back in your name — the domain, the data and the accounts stay yours.
"Zero Data Loss" Means More Than the Products
Most migration disasters are not about losing the product list. They are about losing the things no one remembers to move until a customer complains.
What people remember to move
- Product names, prices and images
- Categories and the store's design
- The homepage and key landing pages
What gets forgotten — and matters
- Order history — customers expect to see past orders
- Customer accounts and logins — so returning buyers are not locked out
- Product variants — sizes, options and stock, which rarely map one-to-one
- Reviews and ratings — years of social proof
- SEO URLs — the old paths that search engines still point to
We treat every item in that right-hand column as in scope. Where a platform cannot export something, we say so before the move — an honest gap is manageable; a silent one is not.
Our Ecommerce Migration Process
Six steps. The first two are where most of the risk is removed.
1. Inventory and map the data
We list what exists — products, variants, customers, orders, reviews — and map how each item will translate to the new platform.
2. Test migration on staging
We run a full test migration on a staging copy, so data-mapping problems show up before the live move.
3. Rebuild store function
Payments, tax, shipping, email and integrations are configured and tested on the new store.
4. Map URLs and redirects
Important old URLs are mapped to their new equivalents, with redirects set where paths change.
5. Controlled cutover
We switch in a low-traffic window, with a rollback plan and a defined pause for orders if needed.
6. Verify and observe
We check counts, place test orders, confirm email and search indexing, and watch closely after launch.
What We Verify Before We Call It Done
Verification is the difference between a migration that is finished and one that only looks finished.
| Area | What we check |
|---|---|
| Catalog | Product count, variants, stock levels, prices and images match |
| Customers | Accounts, addresses and login access carry over |
| Orders | Order history and statuses are intact and visible to customers |
| Checkout | A test order completes end to end on the new platform |
| Payments | Gateways are connected and a test transaction succeeds |
| Order and account emails send and arrive | |
| Search | Key URLs resolve, redirects work, and indexing is re-checked |
We give you the result of this checklist as a short written report, so the migration has evidence behind it rather than a "looks fine from here".
Platforms and Moves We Support
We migrate between the platforms we maintain. If your move is not listed, ask — we will tell you honestly whether it fits.
Common moves
- WooCommerce ↔ Shopify
- Magento 1 → Magento 2
- Magento ↔ Shopify
- A hosted store → a self-hosted store (or the reverse)
- Moving a store to a new domain
Needs an assessment first
- Heavy custom data structures or bespoke modules
- Large catalogs with complex variant rules
- Memberships, subscriptions or wholesale pricing
- Multi-store or multi-currency setups
- Moves from a platform we do not maintain
Platform details: WooCommerce · Magento · Shopify. For a content site instead of a store, see Website Migration Services.
Silent Failures Are What We Catch
A site that goes down is obvious. The failures that cost the most are the quiet ones. A contact form stops sending. A checkout breaks for one payment method. Pages quietly drop out of search. Speed slips a little every week. Nothing crashes, so nothing shouts — the leads just stop.
That is the failure mode we watch for. Alongside uptime, we monitor the signals that go silent:
Form submissions
We test that your forms still reach their destination, so a broken contact or quote form does not sit unnoticed for weeks.
Checkout and orders
For stores, we watch the order path and flag signs that a payment step has stopped completing.
Search indexing
We check that your pages stay indexed, and that nothing is accidentally blocked from search after a change.
Speed and Core Web Vitals
We track real performance over time and flag gradual decline before it starts costing you conversions.
And You Hear About It Every Month
A maintenance plan should not be a silent invoice. Every month you receive a short report: what we updated and checked, what monitoring caught, what we fixed, and how much of your included hours were used. If nothing went wrong, the report still tells you what was verified — so “nothing happened” shows up as visible work, not silence.
You Own Your Site. Always.
Your domain, your hosting account, and your code belong to you. A maintenance provider should never be the only one holding the keys.
Your assets stay in your name
Domain, hosting, and site files remain yours and under your control. We work with your access — we do not take ownership of it.
A clean handover if you leave
If you move on, the agreement sets out how access, files, and credentials are returned. We do not hold your domain, and we do not charge a release fee.
This is written into our agreement, not just promised on a page.
When an Ecommerce Migration Is the Right Move
Good fit
- Outgrowing your current platform
- Consolidating stores onto one platform
- Moving from hosted to self-hosted (or the reverse)
- Upgrading Magento 1 to Magento 2
Assessment required
- A large or complex catalog
- Custom modules or integrations
- Unclear ownership or missing access
- A store with an active security issue
Not the right service
- You also want the store redesigned
- You need a brand-new store built from scratch
- You only want a backup taken
- You need ongoing care, not a one-time move
Need ongoing store care instead? See Ecommerce Website Maintenance. Need a design change too? See Website Redesign Services.
Ecommerce Website Migration FAQ
Will I lose orders, products or customers in the move?
That is the whole point of doing it properly. We migrate products, variants, customers and order history, and we verify the counts and key records before and after. Where a platform cannot export a specific field, we tell you in advance — we do not quietly drop data.
Can you move from one platform to another, not just to a new host?
Yes. We handle moves between the platforms we support — WooCommerce, Shopify and Magento. A move between self-hosted and hosted platforms is common. For a Magento move, or one that needs heavy custom data mapping, we assess the store and scope the work before we quote.
How do you protect search rankings during a store migration?
We map every important URL from the old store to the new one and set up redirects where paths change, so existing links and search signals carry over as cleanly as possible. Rankings are decided by search engines, so we protect the technical foundation rather than promise positions.
Will the store need to close during the migration?
We plan for the shortest practical downtime by preparing and testing on the new platform first, then switching in a low-traffic window. You may still want to pause orders briefly during cutover, and we tell you the expected window before we start.
What about payment, tax and shipping settings?
These are part of the migration checklist. Payment gateways, tax rules and shipping methods are re-configured and tested on the new store, because a store that looks complete but cannot take a payment is not a finished migration.
How much does an ecommerce migration cost?
It is a one-time project, priced by catalog size, order history, the platforms involved and whether the domain changes. We scope it after reviewing the store — and it is not billed from a maintenance plan.
Related Migration and Ecommerce Services
Plan the Migration Before You Commit to It
Send your current store URL, the platform you are moving to, and your timeline. We will confirm what is in scope and the safest route.
Store down right now? Request Emergency Support.